© Copyright 2021 HP Development Company, L.P. Driver-Keyboard, Mouse, and Input Devices, Additional date, time, & regional settings. From the menu, click on the “Device Manager” Click on the “Keyboards and mice” option Right click on the “Keyboard” option and select “Update driver” Once the above steps are done, restart the laptop and the keyboard should start working. We will start with the most basic, and then gradually move on to the more technical methods. This method is usually suitable for most computer issues. The test ends when you complete the tasks or after 3 minutes. -, Include keywords along with product name. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Use this information to troubleshoot common keyboard problems on notebook computers. Try our automated HP Audio check! You’re using the wrong USB port. Select the keyboard you want to use, and then click, If your new keyboard works correctly and you do not want to use the other keyboard, remove it. If you're an IT pro, removing the outer case and reconnecting the ribbon cable on the bottom of the keyboard should be child's play. Finding your Product Number. It’s possible that you’ve plugged your keyboard into a USB port it’s not compatible with. (It will tell you which key to press along the bottom of the screen.) Run a malware scan by using one of our top antivirus protection picks. Since your keyboard doesn’t work, connect your laptop with a mouse either wired or bluetooth one. If, on the other hand, you notice a delay between pressing a key and that character appearing on screen, you may want to adjust the Filter Keys setting. Did your laptop keyboard stop working? Service or replace the integrated keyboard in the notebook. (Similarly, if your keyboard is behaving strangely, make sure Sticky Keys is also turned off in this menu.). In the control settings the computer can see the devices but says the "driver is unavailable." The problem of USB keyboard not working in Windows 10 could be due to the presence of multiple keyboard devices being installed on your computer. Open the Start menu and type "Device Manager." Certain software settings can cause your keyboard to behave erratically, even if they were intended to be beneficial. If your laptop has a removable battery, try shutting down the laptop, removing the battery, then plugging in the power cable. Once your on-screen keyboard is working, press Windows + R, type “update” in the dialogue box and open the Settings. Power OFF and Restart. That way you'll still have your data, which is the most important part of your laptop. Replace the key by snapping it back into place. Reboot your computer and try to enter the UEFI or BIOS—usually by pressing "Delete," "Esc," or some other key as your computer boots. From the Start menu, search for Ease of Access, enter that menu, and click on "Make the keyboard easier to use." Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. A Temporary Keyboard. Fix Laptop Keyboard Not Working Windows 10/8/7- Different Methods. This is not a common problem, but when it … You can select options between five seconds and 15 minutes, as well as "Never off" if you don't want the … If your keyboard keys work but produce different letters than the keys indicate, it's possible your language or keyboard layout got changed accidentally (or someone in your office pulled a decades-old prank). Lastly, if keyboard still doesn't work normally: R oll system back to the most recent successful configuration of the registry, restart the computer in Safe Mode and select the Last Known Good Configuration option. If Filter Keys is turned on, uncheck that box and press OK to see if it helps. Next, choose the time for keyboard backlight’s auto shutdown. Use HP PC Hardware Diagnostics to complete functional test of the keyboard and identify any problems with the hardware. Is your Laptop's keyboard Backlight not working? If you're using a laptop and the keyboard is not working, the issue may be due to a loose or bad connection on the motherboard. If your notebook has a removeable battery, remove the battery. Disable Filter Keys and return to the default keyboard behavior. After pressing a key, there is a short delay before the character displays on the screen. Or maybe a whole section of keys is taking forever to respond. Log into your computer using the on-screen keyboard and make it appear on your Windows screen as we did in the previous solution. Turn off the notebook, and then disconnect the AC adapter. For various reasons, keyboards on both laptops and desktops may suddenly stop functioning properly. Keys on keyboard not working. Keep an eye on your inbox! 1) If the external keyboard works perfectly, then you need to consider searching and downloading the latest version of the laptop driver from HP support. If your laptop keyboard isn’t working, first try restarting your computer. Bad hardware driver: This can be reinstalled or updated. Keyboards are slimmer to fit the compact style of a laptop and generally, they have a minute space between the key head and the components beneath it. You're working on your laptop, and all of a sudden, the "I" key stops working. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Find Free Tools to Optimize Your Small Business, How to Get Started With Project Management, How to Control Multiple Computers With One Keyboard and Mouse, How to Back Up Your Mac With Time Machine, How to Turn Your Phone Into a Wi-Fi Hotspot, Corsair K60 RGB Pro SE Mechanical Keyboard, Cooler Master ControlPad Mechanical Keypad, Sluggish Browser? of … Look for simple solutions first when troubleshooting a computer keyboard that is not working properly. If your regular keyboard layout isn't listed, click the icon with a plus (+) sign below "Keyboards" in the sidebar to the left. The severity and frequency of these errors is particularly very high with older devices that have been in use for quite a long time. Reboot your PC, and Windows should automatically grab the generic drivers for your keyboard, which may cause it to work again. If … If you can enter the BIOS, and the problem key(s) work fine within that menu, your problem lies within Windows itself. some keys on the keyboard will not work. Fixes for Laptop Keyboard Not Working Windows 10 Solution 1: Check Keyboard Not Working Is a Hardware or Software Issue. Sometimes, unknowingly pressing certain key combinations can result in the Keyboard becoming... 3. … If your Keyboard or Mouse is not working in Windows 10 after a recent update or upgrade, here are a few things you could try to fix the issue. Use a swab with alcohol to clean the key and its slot in the keyboard. It was able to recognize a wireless mouse, so go figure. See your browser's documentation for specific instructions. Insert a butter knife under one edge of the key and gently pry up on the top and bottom edge. Grab a can of compressed air with a thin nozzle (most come with one) and blow air under the problem key or keys. If your keyboard is connected to your computer by cable, verify that the connector at the end of the cable is fully inserted into the correct spot. If that doesn't bring the keys back to life, or if the Keyboard icon isn't even visible in the Device Manager, head to the laptop manufacturer's support page and install the latest drivers for the keyboard. To do so in Windows 10, go to Settings, System Control, Keyboard Operations, and then deactivate Keyboard Delay. Please try again shortly. Your laptop keyboard not working error always caused by driver issues. The problem of Keyboard not working on your Windows Laptop might be related to minor software... 2. This newsletter may contain advertising, deals, or affiliate links. If specific keyboard keys are not working, the simplest and most likely cause is that something is preventing your presses from being recognized. The keyboard should no longer beep when you type. This is the first thing you should do. You can change active keyboard layouts by clicking the language icon in the taskbar (See Step 2.) Synchronize your Windows 8 computer to the type of keyboard you are using. If one or two keys are stuck because of soda spillage, pop the offending key cap off the keyboard and try to clean as much dried liquid from the key switch as possible. A [software component] will damage your computer message displays when printing or while installing - Click Here. You may have to clean your keyboard. If the default language is incorrect, click, Click the default language, and then click. The above solutions are all software-based, but if you followed our initial instructions and suspect your problem is hardware-related, you'll need to get your hands dirty...literally. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. The Virtual Agent is currently unavailable. Click on the one you want to use—for most US users it'll be English (United States)—and click the Options button. If your laptop’s keyboard still isn’t working, remove the Keyboard Delay setting. Use the following steps to disable Sticky Keys and Toggle Keys. The keyboard should now work as expected. Take a brush and start cleaning the keyboard. If you're unable to enter the BIOS and navigate it with your keyboard, there's a good chance you're dealing with a hardware problem. Sometimes the keyboard loses connection with the laptop's motherboard, and you have a keyboard that either works intermittently or not at all. These connectors should be color-coded to help you. Part of the problem is that it isn’t simply a matter of replacing a single key on the butterfly keyboard — the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. You may unsubscribe from the newsletters at any time. If you aren't comfortable disassembling your laptop, bring it to a service depot so a professional can take a look at it. The On-Screen Keyboard (OSK) can be accessed by going to Windows Settings > Ease of Access > Keyboard. Right-Click on … To clean up the laptop keyboard: Shut down the device, turn it upside down and then tap gently on … Repeat these steps and. A reboot corrects a thousand ails, as my old IT manager used to say. Keys on the number pad are not working. Before you attempt random fixes, try to narrow down your problem: is there something wrong with the keyboard hardware itself, or is a software glitch preventing Windows from recognizing keystrokes? HP can identify most HP products and recommend possible solutions. If correct keyboard drivers are missing or outdated, your keyboard may not work. I've tried a keyboard and mouse from another computer and it still doesn't work. (If there's no keyboard driver, try reinstalling the chipset and/or USB drivers.) This page requires Javascript. If the keyboard driver is not working you can use On-screen Keyboard by clicking on the middle icon from the three provided on the right bottom of the lock screen in Windows 10. If your keyboard is not working, try the following steps: If the Startup Menu screen does not open, the integrated keyboard hardware is not working. Javascript is disabled in this browser. If the notebook is still under warranty, contact HP to have the computer serviced before removing a key. Whitson Gordon is a writer, gamer, and tech nerd who has been building PCs for 10 years. Make sure you … We apologize for this inconvenience and are addressing the issue. I've been able to ask it to troubleshoot, but the problem continues. Sometimes crumbs from working lunches or your last snack break can get stuck under the keys. Lenovo Inc. View View. Some features of the tool may not be available at this time. Head to your keyboard's settings by opening the Start menu, typing "Control Panel," and searching for Keyboard in the upper-right corner of the Control Panel window. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. Usually, many technical problems are caused by the exhaustion of the computer’s system resources. Please wait while we gather your contact options. Exit the BIOS without saving your changes and continue to some of the fixes below. This step is going to narrow down your problem, revealing if your laptop keyboard is not working because of a hardware or a software issue. If the keyboard only works when the battery is removed, you may need your battery replaced. Make sure your default language is correct. In Windows, search for keyboard, and then open Ease of Access keyboard … Try to boot the laptop without the battery installed, using only AC power. 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